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Research ArticleJournal of Information Technology Management and Business Horizons

Volume 1, Issue 1 · 28 March 2026

ISSN: 3067-5308 · E-ISSN: 3067-5316

Business Intelligence and Analytics: Enhancing Decision-Making in Competitive Markets

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Md Ekrim Hossin:1School of Business, International American University, 3440 Wilshire Blvd STE 1000, Los Angeles, CA 90010, USA
Sweety Rani Dhar:Department of Business Administration, International American University, Los Angeles, CA 90010, USA
Article ID:jitmbh24004

Abstract

In the present era, business organizations must do market analysis to maintain stability in the face of market fluctuations and effectively manage market operations. To achieve this objective, organizations need to enhance their business processes by leveraging contemporary technologies, a practice known as business intelligence (BI). This article discusses the substantial need for innovation and creativity in market management operations in order to compete effectively in the current global trade environment. In addition, this paper discusses the various perspectives on business intelligence definitions provided by different authors, as well as the concepts and characteristics of business intelligence. Next, the proposed framework is presented, considering the many aspects and purposes of business intelligence (BI). This framework aims to provide organizations with the necessary features to adopt a BI strategy and reap the resulting benefits in the business landscape. Continual argumentation revolves around the key functions of business area development, progressive and goal-oriented presence in an international environment, and the enhancement of organizational efficiency. The purpose of this article is to introduce a practical framework that can assist firms in aligning their aims towards business intelligence (BI), enabling them to gain accurate and timely insights into market conditions.

Keywords

Business intelligence (BI)
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Article Information

Received

9 July 2024

Accepted

13 August 2024

Published

28 March 2026

ISSN

3067-5308

E-ISSN

3067-5316

Article Type

Research Article

Open Access

Yes – Open Access